1. Introduction
Welcome to Darul shahabisht -ul- islamia. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.
When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering at the Academy, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Academy (such as posting messages in our online forums) or otherwise contacting us.
3. Personal Information Submitted Through Forms
The personal information that we collect depends on the context of your interactions with us and the Academy, the choices you make and the products and features you use. The personal information we collect can include the following:
- Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
- Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
4. Student/Parent Information
For educational purposes, we collect specific information regarding students (which may include minors) and their parents or guardians. This includes age, educational background, learning preferences, and progress reports to tailor our Quranic teachings effectively.
5. Contact Information
When you reach out to us via email, contact forms, or phone, we collect the communication records to provide customer support and improve our services.
6. How Information Is Used
We use personal information collected via our Academy for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send administrative information to you.
- To fulfill and manage your orders/subscriptions.
- To deliver services to the user.
7. How Information Is Stored
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
8. Data Protection & Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Academy is at your own risk.
10. Third-Party Services
We only share information with third parties when it is necessary for the provision of our services, such as payment processors, hosting providers, and communication tools (e.g., WhatsApp, Zoom). These third parties are bound by strict confidentiality agreements.
11. Payment-Related Information
We process your payment information for subscription and tuition fees. All payment data is handled securely by our trusted third-party payment processors (e.g., Stripe, PayPal). We do not store sensitive credit card details on our servers.
12. WhatsApp/Contact Communication
We utilize WhatsApp and other messaging platforms for efficient communication regarding scheduling, updates, and support. By providing your phone number, you consent to receiving communications via these channels for service-related purposes.
13. Children's/Student Information
We do not knowingly solicit data from or market to children under 18 without parental consent. By using the Academy, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Academy.
15. User Rights
Depending on your location, you may have rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, and to restrict the processing of your personal information.
16. Data Retention
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
17. Policy Updates
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
18. Contact Information
If you have questions or comments about this policy, you may email us at privacy@quranacademy.example.com or by post to:
Darul shahabisht -ul- islamia
123 Learning Way, Education District
Global City, 10001
United States